Curtis Crosland spent 30 years in prison after a false conviction because the Philadelphia thug department concealed evidence.

The new district attorney, Larry Krasner, set up a systematic effort to correct such injustices, and this exonerated Crosland.

The subcontractors that hire customer service workers treat them like dirt. Miss a shift, even because of a power outage in your neighborhood or because your child broke a hand, and you're fired.

The nastiness also includes making them listen ad infinitem for any sort of abuse that customers give them — while reproaching them for not handling customers faster.

Abusive customers are personally to blame for what they say, but what makes it so painful for the worker is the company's rule that the worker can't hang up. We should not allow these subcontractors to shift the blame for their system onto individual customers.

We need laws to protect these workers' rights. For instance, no subcontracting! All these workers must be employees of the company that the customers are calling. And all but a fraction should have half-time or full-time work, with overtime pay for any shift that wasn't scheduled a week in advance.

Sometimes the customer is angry at the company's practices and policies, and punishes the customer service worker, who is compelled to follow those practices and policies robotically. If the customer makes a reasonable demand because of something bad that the company did, the worker cannot grant it. It is not fair for the company to use the worker as a shield. There should be a way for the caller to send a message to people who can vary from the script.

* Following the killing of President Jovenel Moïse, Haitians are hesitant to seek aid from the United States, due to the West's long history of intervention…*

Some House Democrats refused to support extending the eviction moratorium, and they didn't have the courage to hold a vote to get everyone's position. Instead they adjourned and left town with no decision.

Afghan witnesses testified that they saw an Australian soldier murder a farm worker they knew. But the soldier is not on trial — rather, he is suing newspapers that accused him. The witnesses are needed simply to defend the right not to accept his version of what happened.

If the witnesses are right, he ought to be on trial. Furthermore, it should not matter whether the victim was a farm laborer or Taliban fighter. Isn't it a war crime to kill a prisoner?