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Richard Stallman's Political Notes

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No customer telephones

lundi 5 décembre 2022 à 03:32

Frontier Airlines has eliminated telephone customer support. The only way to communicate with the airline is through its web site.

I once flew on a Frontier flight, and noted that the staff seemed to have a right ear and a left ear, but no front ear. That cast its name in question. Now it should be called "No-ear Airlines."

I tried looking around that web site. For the most part, the information seemed to be present and navigation worked. But I think that most inquiries and actions depend on nonfree Javascript code, which excludes me from doing them.

They invite people to use a chat system to get in contact with an agent. That might be an acceptable solution, except that that chat system is part of the web site and it seems to depend on Javascript too.

One thing I noticed on the site is that the company is pressuring people to use its cr…app rather than its web site. Surveillance by the web site is limited; surveillance by a cr…app is much more complete.

Surveillance-based Co.

lundi 5 décembre 2022 à 03:18

Google promised not to save location data about "sensitive" places such as abortion clinics, which some states threaten to sue or prosecute people for going near. It did not make enough change to eliminate the danger.

I am not surprised, because surveillance-based companies will always tend to collect too much data and hold on to too much data.

However, data tends to get duplicated and get stored in various places. The root of the search problem is (1) collecting location data, (2) collecting personal identifying data, and (3) identifying return visitors (with cookies).

An acceptable web service must not find out any of those facts about you unless you request to send them. And it must do its job even if you choose _not_ to send them.

See surveillance verses democracy.

Urgent: Drug stores

dimanche 4 décembre 2022 à 15:03

US citizens: call on drug stores to require people to wear masks.

Manchin, filibuster on RR

dimanche 4 décembre 2022 à 15:03

41 Republicans plus Manchin used a filibuster to kill the proposed railroad workers' contract that gave them sick leave. Then the Senate approved the contract lacking sick leave, the version that Biden had asked for.

UK incompetent, confused

dimanche 4 décembre 2022 à 14:03

The UK's immigation department sent 20 asylum seekers letters inviting them to come to meetings to discuss their cases. When they arrived, which in some cases was a big expense for them, they were told that the staff did no plans for meetings with them that day.

Either these letters were a prank, or the UK government has become so incompetent and confused that it can't carry out the simplest plan. After seeing how incompetent Tories are, I think the latter is more plausible.