In May 2015, KrebsOnSecurity briefly profiled “The Manipulaters,” the name chosen by a prolific cybercrime group based in Pakistan that was very publicly selling spam tools and a range of services for crafting, hosting and deploying malicious email. Six years later, a review of the social media postings from this group shows they are prospering, while rather poorly hiding their activities behind a software development firm in Lahore that has secretly enabled an entire generation of spammers and scammers.

The Manipulaters’ core brand in the underground is a shared cybercriminal identity named “Saim Raza,” who for the past decade across dozens of cybercrime sites and forums has peddled a popular spamming and phishing service variously called “Fudtools,” “Fudpage,” “Fudsender,” etc.

The common acronym in nearly all of Saim Raza’s domains over the years — “FUD” — stands for “Fully Un-Detectable,” and it refers to cybercrime resources that will evade detection by security tools like antivirus software or anti-spam appliances.

The current website for Saim Raza’s Fud Tools (above) offers phishing templates or “scam pages” for a variety of popular online sites like Office365 and Dropbox. They also sell “Doc Exploit” products that bundle malicious software with innocuous Microsoft Office documents; “scampage hosting” for phishing sites; a variety of spam blasting tools like HeartSender; and software designed to help spammers route their malicious email through compromised sites, accounts and services in the cloud.

For years leading up to 2015, “admin@manipulaters.com” was the name on the registration records for thousands of scam domains that spoofed some of the world’s top banks and brand names, but particularly Apple and Microsoft. When confronted about this, The Manipulaters founder Madih-ullah Riaz replied, “We do not deliberately host or allow any phishing or any other abusive website. Regarding phishing, whenever we receive complaint, we remove the services immediately. Also we are running business since 2006.”

Two years later, KrebsOnSecurity received an email from Riaz asking to have his name and that of his business partner removed from the 2015 story, saying it had hurt his company’s ability to maintain stable hosting for their stable of domains.

“We run web hosting business and due to your post we got very serious problems especially no data center was accepting us,” Riaz wrote in a May 2017 email. “I can see you post on hard time criminals we are not criminals, at least it was not in our knowledge.”

Riaz said the problem was his company’s billing system erroneously used The Manipulators’ name and contact information instead of its clients in WHOIS registration records. That oversight, he said, caused many researchers to erroneously attribute to them activity that was coming from just a few bad customers.

“We work hard to earn money and it is my request, 2 years of my name in your wonderful article is enough punishment and we learned from our mistakes,” he concluded.

The Manipulaters have indeed learned a few new tricks, but keeping their underground operations air-gapped from their real-life identities is mercifully not one of them.

ZERO OPERATIONAL SECURITY

Phishing domain names registered to The Manipulaters included an address in Karachi, with the phone number 923218912562. That same phone number is shared in the WHOIS records for 4,000+ domains registered through domainprovider[.]work, a domain controlled by The Manipulaters that appears to be a reseller of another domain name provider.

One of Saim Raza’s many ads in the cybercrime underground for his Fudtools service promotes the domain fudpage[.]com, and the WHOIS records for that domain share the same Karachi phone number. Fudpage’s WHOIS records list the contact as “admin@apexgrand.com,” which is another email address used by The Manipulaters to register domains.

As I noted in 2015, The Manipulaters Team used domain name service (DNS) settings from another blatantly fraudulent service called ‘FreshSpamTools[.]eu,’ which was offered by a fellow Pakistani who also conveniently sold phishing toolkits targeting a number of big banks.

The WHOIS records for FreshSpamTools briefly list the email address bilal.waddaich@gmail.com, which corresponds to the email address for a Facebook account of a Bilal “Sunny” Ahmad Warraich (a.k.a. Bilal Waddaich).

Warraich’s Facebook profile says he works as an IT support specialist at a software development company in Lahore called We Code Solutions.

A review of the hosting records for the company’s website wecodesolutions[.]pk show that over the past three years it has shared a server with just a handful of other domains, including:

-saimraza[.]tools
-fud[.]tools
-heartsender[.]net
-fudspampage[.]com
-fudteam[.]com
-autoshopscript[.]com
-wecodebilling[.]com
-antibotspanel[.]com
-sellonline[.]tools

FUD CO

The profile image atop Warraich’s Facebook page is a group photo of current and former We Code Solutions employees. Helpfully, many of the faces in that photo have been tagged and associated with their respective Facebook profiles.

For example, the Facebook profile of Burhan Ul Haq, a.k.a. “Burhan Shaxx” says he works in human relations and IT support for We Code Solutions. Scanning through Ul Haq’s endless selfies on Facebook, it’s impossible to ignore a series of photos featuring various birthday cakes and the words “Fud Co” written in icing on top.

Yes, from a review of the Facebook postings of We Code Solutions employees, it appears that for at least the last five years this group has celebrated an anniversary every May with a Fud Co cake, non-alcoholic sparkling wine, and a Fud Co party or group dinner. Let’s take a closer look at that delicious cake:

The head of We Code Solutions appears to be a guy named Rameez Shahzad, the older individual at the center of the group photo in Warraich’s Facebook profile. You can tell Shahzad is the boss because he is at the center of virtually every group photo he and other We Code Solutions employees posted to their respective Facebook pages.

Shahzad’s postings on Facebook are even more revelatory: On Aug. 3, 2018, he posted a screenshot of someone logged into a WordPress site under the username Saim Raza — the same identity that’s been pimping Fud Co spam tools for close to a decade now.

“After [a] long time, Mailwizz ready,” Shahzad wrote as a caption to the photo:

Whoever controlled the Saim Raza cybercriminal identity had a penchant for re-using the same password (“lovertears”) across dozens of Saim Raza email addresses. One of Saim Raza’s favorite email address variations was “game.changer@[pick ISP here]”. Another email address advertised by Saim Raza was “bluebtcus@gmail.com.”

So it was not surprising to see Rameez Shahzad post a screenshot to his Facebook account of his computer desktop, which shows he is logged into a Skype account that begins with the name “game.” and a Gmail account beginning with “bluebtc.”

KrebsOnSecurity attempted to reach We Code Solutions via the contact email address on its website — info@wecodesolutions[.]pk — but the message bounced back, saying there was no such address. Similarly, a call to the Lahore phone number listed on the website produced an automated message saying the number is not in service. None of the We Code Solutions employees contacted directly via email or phone responded to requests for comment.

FAIL BY NUMBERS

This open-source research on The Manipulaters and We Code Solutions is damning enough. But the real icing on the Fud Co cake is that sometime in 2019, The Manipulaters failed to renew their core domain name — manipulaters[.]com — the same one tied to so many of the company’s past and current business operations.

That domain was quickly scooped up by Scylla Intel, a cyber intelligence firm that specializes in connecting cybercriminals to their real-life identities. Whoops.

Scylla co-founder Sasha Angus said the messages that flooded their inbox once they set up an email server on that domain quickly filled in many of the details they didn’t already have about The Manipulaters.

“We know the principals, their actual identities, where they are, where they hang out,” Angus said. “I’d say we have several thousand exhibits that we could put into evidence potentially. We have them six ways to Sunday as being the guys behind this Saim Raza spammer identity on the forums.”

Angus said he and a fellow researcher briefed U.S. prosecutors in 2019 about their findings on The Manipulaters, and that investigators expressed interest but also seemed overwhelmed by the volume of evidence that would need to be collected and preserved about this group’s activities.

“I think one of the things the investigators found challenging about this case was not who did what, but just how much bad stuff they’ve done over the years,” Angus said. “With these guys, you keep going down this rabbit hole that never ends because there’s always more, and it’s fairly astonishing. They are prolific. If they had halfway decent operational security, they could have been really successful. But thankfully, they don’t.”

Some of the most successful and lucrative online scams employ a “low-and-slow” approach — avoiding detection or interference from researchers and law enforcement agencies by stealing small bits of cash from many people over an extended period. Here’s the story of a cybercrime group that compromises up to 100,000 email inboxes per day, and apparently does little else with this access except siphon gift card and customer loyalty program data that can be resold online.

The data in this story come from a trusted source in the security industry who has visibility into a “proxy” network of hacked machines that fraudsters in just about every corner of the Internet are using to anonymize their malicious Web traffic. For the past three years, the source — we’ll call him “Bill” to preserve his requested anonymity — has been watching one group of threat actors that is mass-testing millions of usernames and passwords against the world’s major email providers each day.

Bill said he’s not sure where the passwords are coming from, but he assumes they are tied to various databases for compromised websites that get posted to password cracking and hacking forums on a regular basis. Bill said this criminal group averages between five and ten million email authentication attempts daily, and comes away with anywhere from 50,000 to 100,000 of working inbox credentials.

In about half the cases the credentials are being checked via “IMAP,” which is an email standard used by email software clients like Mozilla’s Thunderbird and Microsoft Outlook. With his visibility into the proxy network, Bill can see whether or not an authentication attempt succeeds based on the network response from the email provider (e.g. mail server responds “OK” = successful access).

You might think that whoever is behind such a sprawling crime machine would use their access to blast out spam, or conduct targeted phishing attacks against each victim’s contacts. But based on interactions that Bill has had with several large email providers so far, this crime gang merely uses custom, automated scripts that periodically log in and search each inbox for digital items of value that can easily be resold.

And they seem particularly focused on stealing gift card data.

“Sometimes they’ll log in as much as two to three times a week for months at a time,” Bill said. “These guys are looking for low-hanging fruit — basically cash in your inbox. Whether it’s related to hotel or airline rewards or just Amazon gift cards, after they successfully log in to the account their scripts start pilfering inboxes looking for things that could be of value.”

According to Bill, the fraudsters aren’t downloading all of their victims’ emails: That would quickly add up to a monstrous amount of data. Rather, they’re using automated systems to log in to each inbox and search for a variety of domains and other terms related to companies that maintain loyalty and points programs, and/or issue gift cards and handle their fulfillment.

Why go after hotel or airline rewards? Because these accounts can all be cleaned out and deposited onto a gift card number that can be resold quickly online for 80 percent of its value.

“These guys want that hard digital asset — the cash that is sitting there in your inbox,” Bill said. “You literally just pull cash out of peoples’ inboxes, and then you have all these secondary markets where you can sell this stuff.”

Bill’s data also shows that this gang is so aggressively going after gift card data that it will routinely seek new gift card benefits on behalf victims, when that option is available.  For example, many companies now offer employees a “wellness benefit” if they can demonstrate they’re keeping up with some kind of healthy new habit, such as daily gym visits, yoga, or quitting smoking.

Bill said these crooks have figured out a way to tap into those benefits as well.

“A number of health insurance companies have wellness programs to encourage employees to exercise more, where if you sign up and pledge to 30 push-ups a day for the next few months or something you’ll get five wellness points towards a $10 Starbucks gift card, which requires 1000 wellness points,” Bill explained. “They’re actually automating the process of replying saying you completed this activity so they can bump up your point balance and get your gift card.”

The Gift Card Gang’s Footprint

How do the compromised email credentials break down in terms of ISPs and email providers? There are victims on nearly all major email networks, but Bill said several large Internet service providers (ISPs) in Germany and France are heavily represented in the compromised email account data.

“With some of these international email providers we’re seeing something like 25,000 to 50,000 email accounts a day get hacked,” Bill said.  “I don’t know why they’re getting popped so heavily.”

That may sound like a lot of hacked inboxes, but Bill said some of the bigger ISPs represented in his data have tens or hundreds of millions of customers.

Measuring which ISPs and email providers have the biggest numbers of compromised customers is not so simple in many cases, nor is identifying companies with employees whose email accounts have been hacked.

This kind of mapping is often more difficult than it used to be because so many organizations have now outsourced their email to cloud services like Gmail and Microsoft Office365 — where users can access their email, files and chat records all in one place.

“It’s a little complicated with Office 365 because it’s one thing to say okay how many Hotmail connections are you seeing per day in all this credential-stuffing activity, and you can see the testing against Hotmail’s site,” Bill said. “But with the IMAP traffic we’re looking at, the usernames being logged into are any of the million or so domains hosted on Office365, many of which will tell you very little about the victim organization itself.”

On top of that, it’s also difficult to know how much activity you’re not seeing.

Looking at the small set of Internet address blocks he knows are associated with Microsoft 365 email infrastructure, Bill examined the IMAP traffic flowing from this group to those blocks. Bill said that in the first week of April 2021, he identified 15,000 compromised Office365 accounts being accessed by this group, spread over 6,500 different organizations that use Office365.

“So I’m seeing this traffic to just like 10 net blocks tied to Microsoft, which means I’m only looking at maybe 25 percent of Microsoft’s infrastructure,” Bill explained. “And with our puny visibility into probably less than one percent of overall password stuffing traffic aimed at Microsoft, we’re seeing 600 Office accounts being breached a day. So if I’m only seeing one percent, that means we’re likely talking about tens of thousands of Office365 accounts compromised daily worldwide.”

In a December 2020 blog post about how Microsoft is moving away from passwords to more robust authentication approaches, the software giant said an average of one in every 250 corporate accounts is compromised each month. As of last year, Microsoft had nearly 240 million active users, according to this analysis.

“To me, this is an important story because for years people have been like, yeah we know email isn’t very secure, but this generic statement doesn’t have any teeth to it,” Bill said. “I don’t feel like anyone has been able to call attention to the numbers that show why email is so insecure.”

Bill says that in general companies have a great many more tools available for securing and analyzing employee email traffic when that access is funneled through a Web page or VPN, versus when that access happens via IMAP.

“It’s just more difficult to get through the Web interface because on a website you have a plethora of advanced authentication controls at your fingertips, including things like device fingerprinting, scanning for http header anomalies, and so on,” Bill said. “But what are the detection signatures you have available for detecting malicious logins via IMAP?”

Microsoft declined to comment specifically on Bill’s research, but said customers can block the overwhelming majority of account takeover efforts by enabling multi-factor authentication.

“For context, our research indicates that multi-factor authentication prevents more than 99.9% of account compromises,” reads a statement from Microsoft. “Moreover, for enterprise customers, innovations like Security Defaults, which disables basic authentication and requires users to enroll a second factor, have already significantly decreased the proportion of compromised accounts. In addition, for consumer accounts, adding a second authentication factor is required on all accounts.”

A Mess That’s Likely to Stay That Way

Bill said he’s frustrated by having such visibility into this credential testing botnet while being unable to do much about it. He’s shared his data with some of the bigger ISPs in Europe, but says months later he’s still seeing those same inboxes being accessed by the gift card gang.

The problem, Bill says, is that many large ISPs lack any sort of baseline knowledge of or useful data about customers who access their email via IMAP. That is, they lack any sort of instrumentation to be able to tell the difference between legitimate and suspicious logins for their customers who read their messages using an email client.

“My guess is in a lot of cases the IMAP servers by default aren’t logging every search request, so [the ISP] can’t go back and see this happening,” Bill said.

Confounding the challenge, there isn’t much of an upside for ISPs interested in voluntarily monitoring their IMAP traffic for hacked accounts.

“Let’s say you’re an ISP that does have the instrumentation to find this activity and you’ve just identified 10,000 of your customers who are hacked. But you also know they are accessing their email exclusively through an email client. What do you do? You can’t flag their account for a password reset, because there’s no mechanism in the email client to affect a password change.”

Which means those 10,000 customers are then going to start receiving error messages whenever they try to access their email.

“Those customers are likely going to get super pissed off and call up the ISP mad as hell,” Bill said. “And that customer service person is then going to have to spend a bunch of time explaining how to use the webmail service. As a result, very few ISPs are going to do anything about this.”

Indictators of Compromise (IoCs)

It’s not often KrebsOnSecurity has occasion to publish so-called “indicators of compromise” (IoC)s, but hopefully some ISPs may find the information here useful. This group automates the searching of inboxes for specific domains and trademarks associated with gift card activity and other accounts with stored electronic value, such as rewards points and mileage programs.

This file includes the top inbox search terms used in a single 24 hour period by the gift card gang. The numbers on the left in the spreadsheet represent the number of times during that 24 hour period where the gift card gang ran a search for that term in a compromised inbox.

Some of the search terms are focused on specific brands — such as Amazon gift cards or Hilton Honors points; others are for major gift card networks like CashStar, which issues cards that are white-labeled by dozens of brands like Target and Nordstrom. Inboxes hacked by this gang will likely be searched on many of these terms over the span of just a few days.

Over the past 15 years, a cybercrime anonymity service known as VIP72 has enabled countless fraudsters to mask their true location online by routing their traffic through millions of malware-infected systems. But roughly two weeks ago, VIP72’s online storefront — which ironically enough has remained at the same U.S.-based Internet address for more than a decade — simply vanished.

Like other anonymity networks marketed largely on cybercrime forums online, VIP72 routes its customers’ traffic through computers that have been hacked and seeded with malicious software. Using services like VIP72, customers can select network nodes in virtually any country, and relay their traffic while hiding behind some unwitting victim’s Internet address.

The domain Vip72[.]org was originally registered in 2006 to “Corpse,” the handle adopted by a Russian-speaking hacker who gained infamy several years prior for creating and selling an extremely sophisticated online banking trojan called A311 Death, a.k.a. “Haxdoor,” and “Nuclear Grabber.” Haxdoor was way ahead of its time in many respects, and it was used in multiple million-dollar cyberheists long before multi million-dollar cyberheists became daily front page news.

Between 2003 and 2006, Corpse focused on selling and supporting his Haxdoor malware. Emerging in 2006, VIP72 was clearly one of his side hustles that turned into a reliable moneymaker for many years to come. And it stands to reason that VIP72 was launched with the help of systems already infected with Corpse’s trojan malware.

The first mention of VIP72 in the cybercrime underground came in 2006 when someone using the handle “Revive” advertised the service on Exploit, a Russian language hacking forum. Revive established a sales presence for VIP72 on multiple other forums, and the contact details and messages shared privately by that user with other forum members show Corpse and Revive are one and the same.

When asked in 2006 whether the software that powered VIP72 was based on his Corpse software, Revive replied that “it works on the new Corpse software, specially written for our service.”

One denizen of a Russian language crime forum who complained about the unexplained closure of VIP72 last month said they noticed a change in the site’s domain name infrastructure just prior to the service’s disappearance. But that claim could not be verified, as there simply are no signs that any of that infrastructure changed prior to VIP72’s demise.

In fact, until mid-August VIP72’s main home page and supporting infrastructure had remained at the same U.S.-based Internet address for more than a decade — a remarkable achievement for such a high-profile cybercrime service.

Cybercrime forums in multiple languages are littered with tutorials about how to use VIP72 to hide one’s location while engaging in financial fraud. From examining some of those tutorials, it is clear that VIP72 is quite popular among cybercriminals who engage in “credential stuffing” — taking lists of usernames and passwords stolen from one site and testing how many of those credentials work at other sites.

Corpse/Revive also long operated an extremely popular service called check2ip[.]com, which promised customers the ability to quickly tell whether a given Internet address is flagged by any security companies as malicious or spammy.

Hosted on the same Internet address as VIP72 for the past decade until mid-August 2021, Check2IP also advertised the ability to let customers detect “DNS leaks,” instances where configuration errors can expose the true Internet address of hidden cybercrime infrastructure and services online.

Check2IP is so popular that it has become a verbal shorthand for basic due diligence in certain cybercrime communities. Also, Check2IP has been incorporated into a variety of cybercrime services online — but especially those involved in mass-mailing malicious and phishous email messages.

It remains unclear what happened to VIP72; users report that the anonymity network is still functioning even though the service’s website has been gone for two weeks. That makes sense since the infected systems that get resold through VIP72 are still infected and will happily continue to forward traffic so long as they remain infected. Perhaps the domain was seized in a law enforcement operation.

But it could be that the service simply decided to stop accepting new customers because it had trouble competing with an influx of newer, more sophisticated criminal proxy services, as well as with the rise of “bulletproof” residential proxy networks. For most of its existence until recently, VIP72 normally had several hundred thousand compromised systems available for rent. By the time its website vanished last month — that number had dwindled to fewer than 25,000 systems globally.

In 2018, Andrew Schober was digitally mugged for approximately $1 million worth of bitcoin. After several years of working with investigators, Schober says he’s confident he has located two young men in the United Kingdom responsible for developing a clever piece of digital clipboard-stealing malware that let them siphon his crypto holdings. Schober is now suing each of their parents in a civil case that seeks to extract what their children would not return voluntarily.

In a lawsuit filed in Colorado, Schober said the sudden disappearance of his funds in January 2018 prompted him to spend more than $10,000 hiring experts in the field of tracing cryptocurrency transactions. After months of sleuthing, his investigators identified the likely culprits: Two young men in Britain who were both minors at the time of the crime.

A forensic investigation of Schober’s computer found he’d inadvertently downloaded malicious software after clicking a link posted on Reddit for a purported cryptocurrency wallet application called “Electrum Atom.” Investigators determined that the malware was bundled with the benign program, and was designed to lie in wait for users to copy a cryptocurrency address to their computer’s temporary clipboard.

When Schober went to move approximately 16.4 bitcoins from one account to another — by pasting the lengthy payment address he’d just copied — the malware replaced his bitcoin payment address with a different address controlled by the young men.

Schober’s lawsuit lays out how his investigators traced the stolen funds through cryptocurrency exchanges and on to the two youths in the United Kingdom. In addition, they found one of the defendants — just hours after Schober’s bitcoin was stolen — had posted a message to GitHub asking for help accessing the private key corresponding to the public key of the bitcoin address used by the clipboard-stealing malware.

Investigators found the other defendant had the malware code that was bundled with the Electrum Atom application in his Github code library.

Initially, Schober hoped that the parents of the thieving teens would listen to reason, and simply return the money. So he wrote a letter to the parents of both boys:

“It seems your son has been using malware to steal money from people online,” reads the opening paragraph of the letter Schober emailed to the parents of the boys, both of whom are studying computer science at U.K. universities. “Losing that money has been financially and emotionally devastating. He might have thought he was playing a harmless joke, but it has had serious consequences for my life.”

Met with continued silence from the parents for many months, Schober filed suit against the kids and their parents in a Colorado court. A copy of the May 2021 complaint is here (PDF).

Now they are responding. One of the defendants —Hazel D. Wells — just filed a motion with the court to represent herself and her son in lieu of hiring an attorney. In a filing on Aug. 9, Wells helpfully included the letter in the screenshot above, and volunteered that her son had been questioned by U.K. authorities in connection with the bitcoin theft.

Neither of the defendants’ families are disputing the basic claim that their kids stole from Mr. Schober. Rather, they’re claiming that time has run out on Schober’s legal ability to claim a cause of action against them.

“Plaintiff alleges two common law causes of action (conversation and trespass to chattel), for which a three-year statute of limitations applies,” an attorney for the defendants argued in a filing on Aug. 6 (PDF). “Plaintiff further alleges a federal statutory cause of action, for which a two-year statute of limitations applies. Because plaintiff did not file his lawsuit until May 21, 2021, three years and five months after his injury, his claims should be dismissed.”

Schober’s attorneys argue (PDF) that “the statute of limitations begins to run when the Plaintiff knows or has reason to know of the existence and cause of the injury which is the base of his action,” and that inherent in this concept is the discovery rule, namely: That the statute of limitations does not begin to run until the plaintiff knows or has reason to know of both the existence and cause of his injury.

The plaintiffs point out that Schober’s investigators didn’t pinpoint one of the young men’s involvement until more than a year after they’d identified his co-conspirator, saying Schober notified the second boy’s parents in December 2019.

None of the parties to this lawsuit responded to requests for comment.

Mark Rasch, a former prosecutor with the U.S. Justice Department, said the plaintiff is claiming the parents are liable because he gave them notice of a crime committed by their kids and they failed to respond.

“A lot of these crimes are being committed by juveniles, and we don’t have a good juvenile justice system that’s well designed to both civilly and criminally go after kids,” Rasch said.

Rasch said he’s currently an attorney in a number of lawsuits involving young men who’ve been accused of stealing and laundering millions of dollars of cryptocurrency — specifically crimes involving SIM swapping — where the fraudsters trick or bribe an employee at a mobile phone store into transferring control of a target’s phone number to a device they control.

In those cases, the plaintiffs have sought to extract compensation for their losses from the mobile phone companies — but so far those lawsuits have largely failed to yield results and are often pushed into arbitration.

Rasch said it makes sense that some victims of cryptocurrency theft are spending some serious coin to track down their assailants and sue them civilly. But he said the legwork needed to make that case is tremendous and costly, and there’s no guarantee those investments will pay off down the road.

“These crimes can be monumentally difficult and expensive to track down,” he said. “It’s designed to be difficult to do, but it’s also not designed to be impossible to do.”

As evidenced by this week’s CNBC story on a marked rise in reports of people having their Coinbase accounts emptied by fraudsters, many people investing in cryptocurrencies find out the hard way that unlike traditional banking transactions — funds lost to theft are likely to stay lost because the transactions are irreversible.

Traditionally, the major crypto exchanges have said they’re not responsible for lost or stolen funds. But perhaps in response to the CNBC story, Coinbase said it was introducing a new pilot “guarantee” for U.K. customers only, wherein they will be eligible for a reimbursement of up £150,000 if someone gains unauthorized access to their account and steals funds.

However, it seems unlikely Coinbase’s new guarantee would cover cases like Schober’s — even if he’d been a U.K. resident and the theft occurred today. One of the caveats that is not covered in the guarantee is sending funds to the wrong address by accident.

Criminal hackers will try almost anything to get inside a profitable enterprise and secure a million-dollar payday from a ransomware infection. Apparently now that includes emailing employees directly and asking them to unleash the malware inside their employer’s network in exchange for a percentage of any ransom amount paid by the victim company.

Crane Hassold, director of threat intelligence at Abnormal Security, described what happened after he adopted a fake persona and responded to the proposal in the screenshot above. It offered to pay him 40 percent of a million-dollar ransom demand if he agreed to launch their malware inside his employer’s network.

This particular scammer was fairly chatty, and over the course of five days it emerged that Hassold’s correspondent was forced to change up his initial approach in planning to deploy the DemonWare ransomware strain, which is freely available on GitHub.

“According to this actor, he had originally intended to send his targets—all senior-level executives—phishing emails to compromise their accounts, but after that was unsuccessful, he pivoted to this ransomware pretext,” Hassold wrote.

Abnormal Security documented how it tied the email back to a young man in Nigeria who acknowledged he was trying to save up money to help fund a new social network he is building called Sociogram.

This attacker’s approach may seem fairly amateur, but it would be a mistake to dismiss the threat from West African cybercriminals dabbling in ransomware. While multi-million dollar ransomware payments are hogging the headlines, by far the biggest financial losses tied to cybercrime each year stem from so-called Business Email Compromise (BEC) or CEO Scams, in which crooks mainly based in Africa and Southeast Asia will spoof communications from executives at the target firm in a bid to initiate unauthorized international wire transfers.

According to the latest figures (PDF) released by the FBI Internet Crime Complaint Center (IC3), the reported losses from BEC scams continue to dwarf other cybercrime loss categories, increasing to $1.86 billion in 2020.

“Knowing the actor is Nigerian really brings the entire story full circle and provides some notable context to the tactics used in the initial email we identified,” Hassold wrote. “For decades, West African scammers, primarily located in Nigeria, have perfected the use of social engineering in cybercrime activity.”

“While the most common cyber attack we see from Nigerian actors (and most damaging attack globally) is business email compromise (BEC), it makes sense that a Nigerian actor would fall back on using similar social engineering techniques, even when attempting to successfully deploy a more technically sophisticated attack like ransomware,” Hassold concluded.

DON’T QUIT YOUR DAY JOB

Cybercriminals trolling for disgruntled employees is hardly a new development. Big companies have long been worried about the very real threat of disgruntled employees creating identities on darknet sites and then offering to trash their employer’s network for a fee (for more on that, see my 2016 story, Rise of the Darknet Stokes Fear of the Insider).

Indeed, perhaps this enterprising Nigerian scammer is just keeping up with current trends. Several established ransomware affiliate gangs that have recently rebranded under new banners seem to have done away with the affiliate model in favor of just buying illicit access to corporate networks.

For example, the Lockbit 2.0 ransomware-as-a-service gang actually includes a solicitation for insiders in the desktop wallpaper left behind on systems encrypted with the malware.

“Would you like to earn millions of dollars? Our company acquires access to networks of various companies, as well as insider information that can help you steal the most valuable data of any company,” LockBit’s unusual ad reads. “You can provide us accounting data for the access to any company, for example, login and password to RDP, VPN, corporate email, etc. Open our letter at your email. Launch the provided virus on any computer in your company. Companies pay us the foreclosure for the decryption of files and prevention of data leak.”

Likewise, the newly formed DarkMatter ransomware gang kicked off its presence on the cybercrime forums with the unassuming thread, “Buying/monetizing your access to corporate networks.” The rest of the post reads:

We are looking for access to corporate networks in the following countries:
– the USA
– Canada
– Australia
– the UK

All lines of business except for:
– Healthcare
– Government entities.

Requirements:
– Revenue according to ZoomInfo: over 100 million.
– Number of hosts: 500 to 15,000.
– We do not accept networks that anybody else has already tried to work on.

Two options of cooperation:
– We buy networks: 3 to 100k.
– We monetize them (subject to negotiation on a case-by-case basis).

How we work:
You select an option of cooperation. -> You provide access to the network. -> We check it. -> We take it or not (depending on whether it meets the requirements).