PerCSoft, a Wisconsin-based company that manages a remote data backup service relied upon by hundreds of dental offices across the country, is struggling to restore access to client systems after falling victim to a ransomware attack.

West Allis, Wis.-based PerCSoft is a cloud management provider for Digital Dental Record (DDR), which operates an online data backup service called DDS Safe that archives medical records, charts, insurance documents and other personal information for various dental offices across the United States.

The ransomware attack hit PerCSoft on the morning of Monday, Aug. 26, and encrypted dental records for some — but not all — of the practices that rely on DDS Safe.

PercSoft did not respond to requests for comment. But Brenna Sadler, director of  communications for the Wisconsin Dental Association, said the ransomware encrypted files for approximate 400 dental practices, and that somewhere between 80-100 of those clients have now had their files restored.

Sadler said she did not know whether PerCSoft and/or DDR had paid the ransom demand, what ransomware strain was involved, or how much the attackers had demanded.

But updates to PerCSoft’s Facebook page and statements published by both PerCSoft and DDR suggest someone may have paid up: The statements note that both companies worked with a third party software company and were able to obtain a decryptor to help clients regain access to files that were locked by the ransomware.

However, some affected dental offices have reported that the decryptor did not work to unlock at least some of the files encrypted by the ransomware. Meanwhile, several affected dentistry practices said they feared they might be unable to process payroll payments this week as a result of the attack.

Cloud data and backup services are a prime target of cybercriminals who deploy ransomware. In July, attackers hit QuickBooks cloud hosting firm iNSYNQ, holding data hostage for many of the company’s clients. In February, cloud payroll data provider Apex Human Capital Management was knocked offline for three days following a ransomware infestation.

On Christmas Eve 2018, cloud hosting provider Dataresolution.net took its systems offline in response to a ransomware outbreak on its internal networks. The company was adamant that it would not pay the ransom demand, but it ended up taking several weeks for customers to fully regain access to their data.

The FBI and multiple security firms have advised victims not to pay any ransom demands, as doing so just encourages the attackers and in any case may not result in actually regaining access to encrypted files. In practice, however, many cybersecurity consulting firms are quietly urging their customers that paying up is the fastest route back to business-as-usual.

It remains unclear if either PerCSoft or DDR — or perhaps their insurance provider — paid the ransom demand in this attack. But new reporting from independent news outlet ProPublica this week sheds light on another possible explanation why so many victims are simply coughing up the ransom demands: Their insurance providers will cover the cost — minus a deductible that is usually far less than the total ransom demanded by the attackers.

More to the point, ProPublica found, such attacks may be great for business if you’re in the insurance industry.

“More often than not, paying the ransom is a lot cheaper for insurers than the loss of revenue they have to cover otherwise,” said Minhee Cho, public relations director of ProPublica, in an email to KrebsOnSecurity. “But, by rewarding hackers, these companies have created a perverted cycle that encourages more ransomware attacks, which in turn frighten more businesses and government agencies into buying policies.”

“In fact, it seems hackers are specifically extorting American companies that they know have cyber insurance,” Cho continued. “After one small insurer highlighted the names of some of its cyber policyholders on its website, three of them were attacked by ransomware.”

Read the full ProPublica piece here. And if you haven’t already done so, check out this outstanding related reporting by ProPublica from earlier this year on how security firms that help companies respond to ransomware attacks also may be enabling and emboldening attackers.

Imperva, a leading provider of Internet firewall services that help Web sites block malicious cyberattacks, alerted customers on Tuesday that a recent data breach exposed email addresses, scrambled passwords, API keys and SSL certificates for a subset of its firewall users.

Redwood Shores, Calif.-based Imperva sells technology and services designed to detect and block various types of malicious Web traffic, from denial-of-service attacks to digital probes aimed at undermining the security of Web-based software applications.

Earlier today, Imperva told customers that it learned on Aug. 20 about a security incident that exposed sensitive information for some users of Incapsula, the company’s cloud-based Web Application Firewall (WAF) product.

“On August 20, 2019, we learned from a third party of a data exposure that impacts a subset of customers of our Cloud WAF product who had accounts through September 15, 2017,” wrote Heli Erickson, director of analyst relations at Imperva.

“We want to be very clear that this data exposure is limited to our Cloud WAF product,” Erickson’s message continued. “While the situation remains under investigation, what we know today is that elements of our Incapsula customer database from 2017, including email addresses and hashed and salted passwords, and, for a subset of the Incapsula customers from 2017, API keys and customer-provided SSL certificates, were exposed.”

Companies that use the Incapsula WAF route all of their Web site traffic through the service, which scrubs the communications for any suspicious activity or attacks and then forwards the benign traffic on to its intended destination.

Rich Mogull, founder and vice president of product at Kansas City-based cloud security firm DisruptOps, said Imperva is among the top three Web-based firewall providers in business today.

According to Mogull, an attacker in possession of a customer’s API keys and SSL certificates could use that access to significantly undermine the security of traffic flowing to and from a customer’s various Web sites.

At a minimum, he said, an attacker in possession of these key assets could reduce the security of the WAF settings and exempt or “whitelist” from the WAF’s scrubbing technology any traffic coming from the attacker. A worst-case scenario could allow an attacker to intercept, view or modify traffic destined for an Incapsula client Web site, and even to divert all traffic for that site to or through a site owned by the attacker.

“Attackers could whitelist themselves and begin attacking the site without the WAF’s protection,” Mogull told KrebsOnSecurity. “They could modify any of the security Incapsula security settings, and if they got [the target’s SSL] certificate, that can potentially expose traffic. For a security-as-a-service provider like Imperva, this is the kind of mistake that’s up their with their worst nightmare.”

Imperva urged all of its customers to take several steps that might mitigate the threat from the data exposure, such as changing passwords for user accounts at Incapsula, enabling multi-factor authentication, resetting API keys, and generating/uploading new SSL certificates.

Alissa Knight, a senior analyst at Aite Group, said the exposure of Incapsula users’ scrambled passwords and email addresses was almost incidental given that the intruders also made off with customer API keys and SSL certificates.

Knight said although we don’t yet know the cause of this incident, such breaches at cloud-based firms often come down to small but ultimately significant security failures on the part of the provider.

“The moral of the story here is that people need to be asking tough questions of software-as-a-service firms they rely upon, because those vendors are being trusted with the keys to the kingdom,” Knight said. “Even if the vendor in question is a cybersecurity company, it doesn’t necessarily mean they’re eating their own dog food.”

On Tuesday of this week, one of the more popular underground stores peddling credit and debit card data stolen from hacked merchants announced a blockbuster new sale: More than 5.3 million new accounts belonging to cardholders from 35 U.S. states. Multiple sources now tell KrebsOnSecurity that the card data came from compromised gas pumps, coffee shops and restaurants operated by Hy-Vee, an Iowa-based company that operates a chain of more than 245 supermarkets throughout the Midwestern United States.

Hy-Vee, based in Des Moines, announced on Aug. 14 it was investigating a data breach involving payment processing systems that handle transactions at some Hy-Vee fuel pumps, drive-thru coffee shops and restaurants.

The restaurants affected include Hy-Vee Market Grilles, Market Grille Expresses and Wahlburgers locations that the company owns and operates. Hy-Vee said it was too early to tell when the breach initially began or for how long intruders were inside their payment systems.

But typically, such breaches occur when cybercriminals manage to remotely install malicious software on a retailer’s card-processing systems. This type of point-of-sale malware is capable of copying data stored on a credit or debit card’s magnetic stripe when those cards are swiped at compromised payment terminals. This data can then be used to create counterfeit copies of the cards.

Hy-Vee said it believes the breach does not affect payment card terminals used at its grocery store checkout lanes, pharmacies or convenience stores, as these systems rely on a security technology designed to defeat card-skimming malware.

“These locations have different point-of-sale systems than those located at our grocery stores, drugstores and inside our convenience stores, which utilize point-to-point encryption technology for processing payment card transactions,” Hy-Vee said. “This encryption technology protects card data by making it unreadable. Based on our preliminary investigation, we believe payment card transactions that were swiped or inserted on these systems, which are utilized at our front-end checkout lanes, pharmacies, customer service counters, wine & spirits locations, floral departments, clinics and all other food service areas, as well as transactions processed through Aisles Online, are not involved.”

According to two sources who asked not to be identified for this story — including one at a major U.S. financial institution — the card data stolen from Hy-Vee is now being sold under the code name “Solar Energy,” at the infamous Joker’s Stash carding bazaar.

Hy-Vee said the company’s investigation is continuing.

“We are aware of reports from payment processors and the card networks of payment data being offered for sale and are working with the payment card networks so that they can identify the cards and work with issuing banks to initiate heightened monitoring on accounts,” Hy-Vee spokesperson Tina Pothoff said.

The card account records sold by Joker’s Stash, known as “dumps,” apparently stolen from Hy-Vee are being sold for prices ranging from $17 to $35 apiece. Buyers typically receive a text file that includes all of their dumps. Those individual dumps records — when encoded onto a new magnetic stripe on virtually anything the size of a credit card — can be used to purchase stolen merchandise in big box stores.

As noted in previous stories here, the organized cyberthieves involved in stealing card data from main street merchants have gradually moved down the food chain from big box retailers like Target and Home Deport to smaller but far more plentiful and probably less secure merchants (either by choice or because the larger stores became a harder target).

It’s really not worth spending time worrying about where your card number may have been breached, since it’s almost always impossible to say for sure and because it’s common for the same card to be breached at multiple establishments during the same time period.

Just remember that while consumers are not liable for fraudulent charges, it may still fall to you the consumer to spot and report any suspicious charges. So keep a close eye on your statements, and consider signing up for text message notifications of new charges if your card issuer offers this service. Most of these services also can be set to alert you if you’re about to miss an upcoming payment, so they can also be handy for avoiding late fees and other costly charges.

Almost weekly now I hear from an indignant reader who suspects a data breach at a Web site they frequent that has just asked the reader to reset their password. Further investigation almost invariably reveals that the password reset demand was not the result of a breach but rather the site’s efforts to identify customers who are reusing passwords from other sites that have already been hacked.

But ironically, many companies taking these proactive steps soon discover that their explanation as to why they’re doing it can get misinterpreted as more evidence of lax security. This post attempts to unravel what’s going on here.

Over the weekend, a follower on Twitter included me in a tweet sent to California-based job search site Glassdoor, which had just sent him the following notice:

The Twitter follower expressed concern about this message, because it suggested to him that in order for Glassdoor to have done what it described, the company would have had to be storing its users’ passwords in plain text. I replied that this was in fact not an indication of storing passwords in plain text, and that many companies are now testing their users’ credentials against lists of hacked credentials that have been leaked and made available online.

The reality is Facebook, Netflix and a number of many big-name companies are regularly combing through huge data leak troves for credentials that match those of their customers, and then forcing a password reset for those users. Some are even checking for password re-use on all new account signups.

The idea here is to stymie a massively pervasive problem facing all companies that do business online today: Namely, “credential-stuffing attacks,” in which attackers take millions or even billions of email addresses and corresponding cracked passwords from compromised databases and see how many of them work at other online properties.

So how does the defense against this daily deluge of credential stuffing work? A company employing this strategy will first extract from these leaked credential lists any email addresses that correspond to their current user base.

From there, the corresponding cracked (plain text) passwords are fed into the same process that the company relies upon when users log in: That is, the company feeds those plain text passwords through its own password “hashing” or scrambling routine.

Password hashing is designed to be a one-way function which scrambles a plain text password so that it produces a long string of numbers and letters. Not all hashing methods are created equal, and some of the most commonly used methods — MD5 and SHA-1, for example — can be far less secure than others, depending on how they’re implemented (more on that in a moment). Whatever the hashing method used, it’s the hashed output that gets stored, not the password itself.

Back to the process: If a user’s plain text password from a hacked database matches the output of what a company would expect to see after running it through their own internal hashing process, then that user is then prompted to change their password to something truly unique.

Now, password hashing methods can be made more secure by amending the password with what’s known as a “salt” — or random data added to the input of a hash function to guarantee a unique output. And many readers of the Twitter thread on Glassdoor’s approach reasoned that the company couldn’t have been doing what it described without also forgoing this additional layer of security.

My tweeted explanatory reply as to why Glassdoor was doing this was (in hindsight) incomplete and in any case not as clear as it should have been. Fortunately, Glassdoor’s chief information officer Anthony Moisant chimed in to the Twitter thread to explain that the salt is in fact added as part of the password testing procedure.

“In our [user] database, we’ve got three columns — username, salt value and scrypt hash,” Moisant explained in an interview with KrebsOnSecurity. “We apply the salt that’s stored in the database and the hash [function] to the plain text password, and that resulting value is then checked against the hash in the database we store. For whatever reason, some people have gotten it into their heads that there’s no possible way to do these checks if you salt, but that’s not true.”

CHECK YOUR ASSUMPTIONS

You — the user — can’t be expected to know or control what password hashing methods a given site uses, if indeed they use them at all. But you can control the quality of the passwords you pick.

I can’t stress this enough: Do not re-use passwords. And don’t recycle them either. Recycling involves rather lame attempts to make a reused password unique by simply adding a digit or changing the capitalization of certain characters. Crooks who specialize in password attacks are wise to this approach as well.

If you have trouble remembering complex passwords (and this describes most people), consider relying instead on password length, which is a far more important determiner of whether a given password can be cracked by available tools in any timeframe that might be reasonably useful to an attacker.

In that vein, it’s safer and wiser to focus on picking passphrases instead of passwords. Passphrases are collections of multiple (ideally unrelated) words mushed together. Passphrases are not only generally more secure, they also have the added benefit of being easier to remember.

According to a recent blog entry by Microsoft group program manager Alex Weinert, none of the above advice about password complexity amounts to a hill of beans from the attacker’s standpoint.

Weinert’s post makes a compelling argument that as long as we’re stuck with passwords, taking full advantage of the most robust form of multi-factor authentication (MFA) offered by a site you frequent is the best way to deter attackers. Twofactorauth.org has a handy list of your options here, broken down by industry.

“Your password doesn’t matter, but MFA does,” Weinert wrote. “Based on our studies, your account is more than 99.9% less likely to be compromised if you use MFA.”

Glassdoor’s Moisant said the company doesn’t currently offer MFA for its users, but that is planning to roll that out later this year to both consumer and business users.

Password managers also can be useful for those who feel encumbered by having to come up with passphrases or complex passwords. If you’re uncomfortable with entrusting a third-party service or application to handle this process for you, there’s absolutely nothing wrong with writing down your passwords, provided a) you do not store them in a file on your computer or taped to your laptop or screen or whatever, and b) that your password notebook is stored somewhere relatively secure, i.e. not in your purse or car, but something like a locked drawer or safe.

Although many readers will no doubt take me to task on that last bit of advice, as in all things security related it’s important not to let the perfect become the enemy of the good. Many people (think moms/dads/grandparents) can’t be bothered to use password managers  — even when you go through the trouble of setting them up on their behalf. Instead, without an easier, non-technical method they will simply revert back to reusing or recycling passwords.

Cybercrooks increasingly are anonymizing their malicious traffic by routing it through residential broadband and wireless data connections. Traditionally, those connections have been mainly hacked computers, mobile phones, or home routers. But this story is about so-called “bulletproof residential VPN services” that appear to be built by purchasing or otherwise acquiring discrete chunks of Internet addresses from some of the world’s largest ISPs and mobile data providers.

In late April 2019, KrebsOnSecurity received a tip from an online retailer who’d seen an unusual number of suspicious transactions originating from a series of Internet addresses assigned to a relatively new Internet provider based in Maryland called Residential Networking Solutions LLC.

Now, this in itself isn’t unusual; virtually every provider has the occasional customers who abuse their access for fraudulent purposes. But upon closer inspection, several factors caused me to look more carefully at this company, also known as “Resnet.”

An examination of the IP address ranges assigned to Resnet shows that it maintains an impressive stable of IP blocks — totaling almost 70,000 IPv4 addresses — many of which had until quite recently been assigned to someone else.

Most interestingly, about ten percent of those IPs — more than 7,000 of them — had until late 2018 been under the control of AT&T Mobility. Additionally, the WHOIS registration records for each of these mobile data blocks suggest Resnet has been somehow reselling data services for major mobile and broadband providers, including AT&T, Verizon, and Comcast Cable.

Drilling down into the tracts of IPs assigned to Resnet’s core network indicates those 7,000+ mobile IP addresses under Resnet’s control were given the label  “Service Provider Corporation” — mostly those beginning with IPs in the range 198.228.x.x.

An Internet search reveals this IP range is administered by the Wireless Data Service Provider Corporation (WDSPC), a non-profit formed in the 1990s to manage IP address ranges that could be handed out to various licensed mobile carriers in the United States.

Back when the WDSPC was first created, there were quite a few mobile wireless data companies. But today the vast majority of the IP space managed by the WDSPC is leased by AT&T Mobility and Verizon Wireless — which have gradually acquired most of their competing providers over the years.

A call to the WDSPC revealed the nonprofit hadn’t leased any new wireless data IP space in more than 10 years. That is, until the organization received a communication at the beginning of this year that it believed was from AT&T, which recommended Resnet as a customer who could occupy some of the company’s mobile data IP address blocks.

“I’m afraid we got duped,” said the person answering the phone at the WDSPC, while declining to elaborate on the precise nature of the alleged duping or the medium that was used to convey the recommendation.

AT&T declined to discuss its exact relationship with Resnet  — or if indeed it ever had one to begin with. It responded to multiple questions about Resnet with a short statement that said, “We have taken steps to terminate this company’s services and have referred the matter to law enforcement.”

Why exactly AT&T would forward the matter to law enforcement remains unclear. But it’s not unheard of for hosting providers to forge certain documents in their quest for additional IP space, and anyone caught doing so via email, phone or fax could be charged with wire fraud, which is a federal offense that carries punishments of up to $500,000 in fines and as much as 20 years in prison.

WHAT IS RESNET?

The WHOIS registration records for Resnet’s main Web site, resnetworking[.]com, are hidden behind domain privacy protection. However, a cursory Internet search on that domain turned up plenty of references to it on Hackforums[.]net, a sprawling community that hosts a seemingly never-ending supply of up-and-coming hackers seeking affordable and anonymous ways to monetize various online moneymaking schemes.

One user in particular — a Hackforums member who goes by the nickname “Profitvolt” — has spent several years advertising resnetworking[.]com and a number of related sites and services, including “unlimited” AT&T 4G/LTE data services, and the immediate availability of more than 1 million residential IPs that he suggested were “perfect for botting, shoe buying.”

Profitvolt advertises his mobile and residential data services as ideal for anyone who wishes to run “various bots,” or “advertising campaigns.” Those services are meant to provide anonymity when customers are doing things such as automating ad clicks on platforms like Google Adsense and Facebook; generating new PayPal accounts; sneaker bot activity; credential stuffing attacks; and different types of social media spam.

For readers unfamiliar with this term, “shoe botting” or “sneaker bots” refers to the use of automated bot programs and services that aid in the rapid acquisition of limited-release, highly sought-after designer shoes that can then be resold at a profit on secondary markets. All too often, it seems, the people who profit the most in this scheme are using multiple sets of compromised credentials from consumer accounts at online retailers, and/or stolen payment card data.

To say shoe botting has become a thorn in the side of online retailers and regular consumers alike would be a major understatement: A recent State of The Internet Security Report (PDF) from Akamai (an advertiser on this site) noted that such automated bot activity now accounts for almost half of the Internet bandwidth directed at online retailers. The prevalance of shoe botting also might help explain Footlocker‘s recent $100 million investment in goat.com, the largest secondary shoe resale market on the Web.

In other discussion threads, Profitvolt advertises he can rent out an “unlimited number” of so-called “residential proxies,” a term that describes home or mobile Internet connections that can be used to anonymously relay Internet traffic for a variety of dodgy deals.

From a ne’er-do-well’s perspective, the beauty of routing one’s traffic through residential IPs is that few online businesses will bother to block malicious or suspicious activity emanating from them.

That’s because in general the pool of IP addresses assigned to residential or mobile wireless connections cycles intermittently from one user to the next, meaning that blacklisting one residential IP for abuse or malicious activity may only serve to then block legitimate traffic (and e-commerce) from the next user who gets assigned that same IP.

A BULLETPROOF PLAN?

In one early post on Hackforums, Profitvolt laments the untimely demise of various “bulletproof” hosting providers over the years, from the Russian Business Network and Atrivo/Intercage, to McColo, 3FN and Troyak, among others.

All of these Internet providers had one thing in common: They specialized in cultivating customers who used their networks for nefarious purposes — from operating botnets and spamming to hosting malware. They were known as “bulletproof” because they generally ignored abuse complaints, or else blamed any reported abuse on a reseller of their services.

In that Hackforums post, Profitvolt bemoans that “mediums which we use to distribute [are] locking us out and making life unnecessarily hard.”

“It’s still sketchy, so I am not going all out to reveal my plans, but currently I am starting off with a 32 GB RAM server with a 1 GB unmetered up-link in a Caribbean country,” Profitvolt told forum members, while asking in different Hackforums posts whether there are any other users from the dual-island Caribbean nation of Trinidad and Tobago on the forum.

“To be quite honest, the purpose of this is to test how far we can stretch the leniency before someone starts asking questions, or we start receiving emails,” Profitvolt continued.

KrebsOnSecurity started asking questions of Resnet after stumbling upon several indications that this company was enabling different types of online abuse in bite-sized monthly packages. The site resnetworking[.]com appears normal enough on the surface, but a review of the customer packages advertised on it suggests the company has courted a very specific type of client.

“No bullshit, just proxies,” reads one (now hidden or removed) area of the site’s shopping cart. Other promotions advertise the use of residential proxies to promote “growth services” on multiple social media platforms including Craigslist, Facebook, Google, Instagram, Spotify, Soundcloud and Twitter.

Resnet also peers with or partners with several other interesting organizations, including:

–residential-network[.]com, also known as “IAPS Security Services” (formerly intl-alliance[.]com), which advertises the sale of residential VPNs and mobile 4G/IPv6 proxies aimed at helping customers avoid being blocked while automating different types of activity, from mass-creating social media and email accounts to bulk message sending on platforms like WhatsApp and Facebook.

–Laksh Cybersecurity and Defense LLC, which maintains Hexproxy[.]com, another residential proxy service that largely courts customers involved in shoe botting.

-Several chunks of IP space from a Russian provider variously known by the names “SERVERSGET” and “Men Danil Valentinovich,” which has been associated with numerous instances of hijacking vast swaths of IP addresses from other organizations quite recently.

WHO IS RESNET?

Resnetworking[.]com lists on its home page the contact phone number 202-643-8533. That number is tied to the registration records for several domains, including resnetworking[.]com, residentialvpn[.]info, and residentialvpn[.]org. All of those domains also have in their historic WHOIS records the name Joshua Powder and Residential Networking Solutions LLC.

Running a reverse WHOIS lookup via Domaintools.com on “Joshua Powder” turns up almost 60 domain names — most of them tied to the email address joshua.powder@gmail.com. Among those are resnetworking[.]info, resvpn[.]com/net/org/info, tobagospeaks[.]com, tthack[.]com and profitvolt[.]com. Recall that “Profitvolt” is the nickname of the Hackforums user advertising resnetworking[.]com.

The email address josh@tthack.com was used to register an account on the scammer-friendly site blackhatworld[.]com under the nickname “BulletProofWebHost.” Here’s a list of domains registered to this email address.

A search on the Joshua Powder and tthack email addresses at Hyas, a startup that specializes in combining data from a number of sources to provide attribution of cybercrime activity, further associates those to mafiacloud@gmail.com and to the phone number 868-360-9983, which is a mobile number assigned by Digicel Trinidad and Tobago Ltd. A full list of domains tied to that 868- number is here.

Hyas’s service also pointed to this post on the Facebook page of the Prince George’s County Economic Development Corporation in Maryland, which appears to include a 2017 photo of Mr. Powder posing with county officials.

‘A GLORIFIED SOLUTIONS PROVIDER’

Roughly three weeks ago, KrebsOnSecurity called the 202 number listed at the top of resnetworking[.]com. To my surprise, a man speaking in a lovely Caribbean-sounding accent answered the call and identified himself as Josh Powder. When I casually asked from where he’d acquired that accent, Powder said he was a native of New Jersey but allowed that he has family members who now live in Trinidad and Tobago.

Powder said Residential Networking Solutions LLC is “a normal co-location Internet provider” that has been in operation for about three years and employs some 65 people.

“You’re not the first person to call us about residential VPNs,” Powder said. “In the past, we did have clients that did host VPNs, but it’s something that’s been discontinued since 2017. All we are is a glorified solutions provider, and we broker and lease Internet lines from different companies.”

When asked about the various “botting” packages for sale on Resnetworking[.]com, Powder replied that the site hadn’t been updated in a while and that these were inactive offers that resulted from a now-discarded business model.

“When we started back in 2016, we were really inexperienced, and hired some SEO [search engine optimization] firms to do marketing,” he explained. “Eventually we realized that this was creating a shitstorm, because it started to make us look a specific way to certain people. So we had to really go through a process of remodeling. That process isn’t complete, and the entire web site is going to retire in about a week’s time.”

Powder maintains that his company does have a contract with AT&T to resell LTE and 4G data services, and that he has a similar arrangement with Sprint. He also suggested that one of the aforementioned companies which partnered with Resnet — IAPS Security Services — was responsible for much of the dodgy activity that previously brought his company abuse complaints and strange phone calls about VPN services.

“That guy reached out to us and he leased service from us and nearly got us into a lot of trouble,” Powder said. “He was doing a lot of illegal stuff, and I think there is an ongoing matter with him legally. That’s what has caused us to be more vigilant and really look at what we do and change it. It attracted too much nonsense.”

Interestingly, when one visits IAPS Security Services’ old domain — intl-alliance[.]com — it now forwards to resvpn[.]com, which is one of the domains registered to Joshua Powder.

Shortly after our conversation, the monthly packages I asked Powder about that were for sale on resnetworking[.]com disappeared from the site, or were hidden behind a login. Also, Resnet’s IPv6 prefixes (a la IAPS Security Services) were removed from the company’s list of addresses. At the same time, a large number of Profitvolt’s posts prior to 2018 were deleted from Hackforums.

EPILOGUE

It appears that the future of low-level abuse targeting some of the most popular Internet destinations is tied to the increasing willingness of the world’s biggest ISPs to resell discrete chunks of their address space to whomever is able to pay for them.

Earlier this week, I had a Skype conversation with an individual who responded to my requests for more information from residential-network[.]com, and this person told me that plenty of mobile and land-line ISPs are more than happy to sell huge amounts of IP addresses to just about anybody.

“Mobile providers also sell mass services,” the person who responded to my Skype request offered. “Rogers in Canada just opened a new package for unlimited 4G data lines and we’re currently in negotiations with them for that service as well. The UK also has 4G providers that have unlimited data lines as well.”

The person responding to my Skype messages said they bought most of their proxies from a reseller at customproxysolutions[.]com, which advertises “the world’s largest network of 4G LTE modems in the United States.”

He added that “Rogers in Canada has a special offer that if you buy more than 50 lines you get a reduced price lower than the $75 Canadian Dollar price tag that they would charge for fewer than 50 lines. So most mobile ISPs want to sell mass lines instead of single lines.”

It remains unclear how much of the Internet address space claimed by these various residential proxy and VPN networks has been acquired legally or through other means. But it seems that Resnet and its business associates are in fact on the cutting edge of what it means to be a bulletproof Internet provider today.