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Board statement on harassment, openness, and CC community

samedi 29 septembre 2018 à 01:34

Creative Commons is firmly committed to a workplace, community, and culture of mutual respect, free of harassment. We take all allegations of harassment and misconduct very seriously. We care deeply about the pain and anguish that is felt by victims of harassment, even many years after the fact.

CC has recently become aware that former intern and employee, Billy Meinke, has published an open letter to the Board of Directors about his experience working at CC from 2012-2013. Mr. Meinke also blogged in 2017 about his experiences. In response to that post last year, the Board carefully reviewed all the facts and processes related Mr. Meinke’s 2014 complaint to ensure the matter had been handled appropriately and fairly. We were confident that Mr. Meinke’s claims were promptly and thoroughly investigated when first reported, that CC’s response was appropriate, and that all processes and procedures were properly followed.

We take our role as a leading organization in the open community very seriously. Our strategy, policies, content, and code are all shared in an open community. These are our values, and our commitment is to be as open as we can in all of our work, because we believe it builds healthy, collaborative communities. However, sharing anything related to such sensitive matters must always be done with proper respect for the privacy and safety of the individuals involved. In light of Mr. Meinke’s decision to make his allegations public last year, we wanted to make it clear to the community that CC responds quickly to such claims and that harassment has no place in our workplace or community. We also wanted to ensure that our policies — which are overseen by the Audit Committee of the Board — are well-communicated to our employees and the public. At the time, CC shared as much detail as we felt we could in response to Mr. Meinke’s public post.

The Board has continued confidence in our leadership and staff for their response to these matters, and their efforts to ensure a positive and safe work environment for CC staff and community. Our policies apply to all staff, board members and officers, and to community members who participate in our global network and public events. These policies are designed to prevent harassment, protect victims, respond to complaints, and ensure the fair and prompt resolution of all allegations. Our policies are available for public review on our website, and are also aggregated on our public policies page.

Any member of the public may submit complaints about misconduct via email to the CC Audit Committee at audit@creativecommons.org. Complaints received by the Committee at that address are promptly handled in accordance with our policies and procedures.

Sincerely,

Creative Commons Board of Directors (Molly Shaffer Van Houweling, Chair)

The post Board statement on harassment, openness, and CC community appeared first on Creative Commons.

Findings from the Discovery phase of CC usability

mardi 25 septembre 2018 à 18:17

In January, Creative Commons kicked off an exciting new initiative called CC usability with two primary goals:

  1. To update the experience of CC licensing and discovery to reflect the realities of how people are sharing in 2018
  2. To anticipate and design for the future of digital content sharing

In the next two sections, I provide background on the initiative and the process we used to conduct the research. If you’re short on time, you can skip all of it and go directly to the findings. You can also peruse this slide deck for a quick visual summary.

I’m also pleased to announce that in order to further this work, I have stepped into a new role at CC. As the Director of Product and Research, I will lead the strategy, design, and implementation of CC’s product vision for CC Search and related products. Our work will be driven by a research-based approach, which you can learn more about below.

Background

“Relevance to the real world is what separates innovation from invention. Understanding why and how people do what they do today is essential to making new concepts fit into their lives tomorrow.”

— Erika Hall, Director of Strategy at Mule Design, Just Enough Research

The driving motivation behind this initiative is relevance. CC was founded in 2001 and launched its first licenses in 2002, and in the 16 years since, the landscape of the internet has changed a great deal. The CC licenses have been versioned several times over to adapt to international copyright laws and trade agreements, and we’ve developed some new tools (Public Domain Mark, CC0). Lots of programs have been founded and re-founded, driving growth of a global commons of 1.4 billion works, fostering collaboration across an international network of advocates and practitioners, and shifting norms and policies within governments and educational institutions.

But one thing that has not changed in the past decade or so that I’ve been with Creative Commons is how to actually CC license a work. Or for that matter, how to figure out which license is right for you. Or how to add license information so that your computer can detect it. And really, the following things have not changed much either: How to find licensed works. How to attribute authors. How to know whether your application of a CC license is even the right call, since your work may very well fall into the nebulous land of “emerging media and technology” that didn’t exist 16, ten or even a few years ago.

All of this is to say that while the internet and platform technologies for sharing content have changed pretty drastically — the trend towards a few major companies monopolizing content sharing and distribution, machine algorithms determining the content you consume, mobile becoming ubiquitous, media emerging that didn’t exist before like 3D printing and virtual reality — the technicalities and user experience of CC licensing and discovery have remained largely the same, raising the question of CC’s relevance in the internet of 2018.

Is CC still relevant? CC’s tools are used in many different fields, so there’s no one answer on how to be relevant, but in all fields we know the landscape has changed. The way content is created and shared has changed, and even the number and composition of the communities who do the creating and sharing has changed.

I’m happy to report that after six months of user research, I do think CC is still relevant, namely because 80+ people told us as much, and we did not just speak with the choir.

The catch? In order to remain relevant, CC will have to evolve.

Human-Centered Design

“Human-centered design is all about starting with people and building deep empathy; generating lots of possible ideas; building and testing prototypes with the people you’re designing for; and eventually putting new solutions out into the world to improve lives.”

— IDEO.org

We adapted human-centered design principles to conduct our research. HCD is a philosophy and set of tools that have permeated all aspects of user experience and product design today. The specific term — human-centered design — was popularized by IDEO, the design consulting firm, which became known for its multidisciplinary approach to solving real world problems. HCD consists of three phases: discovery, design, and development. Discovery is research, including ongoing background research and reading, but most importantly, talking directly to the people who you are designing for, which in our case are the actual users and creators of digital content.

From February through July, we conducted a total of 81 interviews, in addition to pulling 36 interviews from relevant publications (CC Talks With, Humans of the Commons, Made with Creative Commons). We interviewed super, expert, and future users and creators of all kinds of media, including images, text, data, audio, 3D designs, games, virtual and augmented reality assets. We defined super users as those creators or users who have been using CC for years. We considered expert users people at the forefront of their fields, like academics and company founders, who think a lot about how CC and their subject matter intersect. And we wanted future users that were both professionals in fields like photography who don’t currently use CC but could, and those who have yet to enter a profession because they are too young, like Generation Z (yes, there is a generation after the oft talked about Millennials!). We talked to each person for roughly an hour about their motivations, behaviors, problems, and ideal outcomes for sharing content online, with and without CC licensing.

Then we aggregated, analyzed, and synthesized everything people said in all 117 interviews.

image-wall

Findings

“An Insight is both an opportunity and a problem statement — two things with tension, two things where you can’t readily have both. For example, share stuff for free but also make money.”

~ Tom De Blasis, Design Strategy Consultant at (tbd) collective

Working closely with two experienced design consultants, we pulled patterns from the data, ultimately extracting nine key insights pertaining specifically to the sharing of images and longform texts (we tabled the domains of data and emerging media/tech for a later date). Insights fell loosely into three categories:

The following nine insights are a direct result of many people voicing the same needs and concerns across 117 interviews. To preserve the privacy of our interviewees, we will not share the full interviews, but anonymous quotes are included in the slide deck.

The nine insights are:

  1. People understand that CC stands for free content sharing, but the nuances of the specific licenses are lost on them — including experts and longtime CC users.
  2. People are motivated to license their work under CC, but have a hard time figuring out how to do it.
  3. People are motivated to give credit to other people, but they find attribution complicated and a hassle.
  4. People like seeing how their work is used, where it goes, and who it touches, but have no easy way to find this out. This insight incorporated the following two insights:
    • People care that the work they share resonates with people, especially personally, but can only know this if they are told directly by the person it resonated with.
    • People want their work to have real world or social impact, but their sense about what these impacts are are vague. However, people can identify some real or potential outcomes from sharing their work that they enjoy.   
  5. People are often first introduced to CC when they have completed a work, but at that point they are more interested in getting the work out there than thinking through a whole new system for sharing.  
  6. People want to share and find good work, but find it difficult to navigate the abundance of content and information online.
  7. People like the efficiency of sharing via centralized platforms, but are frustrated by the lack of control and ownership over their work, and increasing devaluation of individual creativity.  
  8. People aren’t driven to create for the money, but money is always a good outcome. People like sharing freely, but if someone is making a lot of money off their work, they want to be fairly compensated.
  9. People have a desire to create work that is lasting and meaningful, that eventually has a life of its own, but don’t know what to do with a work beyond publishing it.

Insights 1-3 pertain to CC’s current tools; insights 4-6 pertain to the core experience of sharing content, and insights 7-9 are about futures CC might help build.

Some of these insights may seem obvious. If so, then we did our job by bringing what was obvious to the forefront, but this time backed by data and not conjecture. Other insights are less obvious, such as the one about introducing the concept of CC too late in the process of creation. These are the kinds of insights we relish, and we dug into all insights by developing specific design challenges and generating potential solutions to meet them.

image wall

This occurred in a design workshop with CC staff from legal, product, development, and communications. Over the course of 2.5 days, we generated 250+ ideas, heat mapped them to find common issues and approaches, fleshed out the most viable ideas, and decided on nine interventions to bring forward into the Design phase. They are not the only things we’ll ever do, but they are experiments we want to try to see if they can meaningfully address the needs we have identified.

The nine interventions are:

1) New step-through process / Redo language + pathway

Prototype a new pathway and educational tool that clearly communicates the licenses and leads the creator to the appropriate license for her needs. (Insights addressed: 1, 2)

2) Publish a “How To Guide” for where to find your work

Develop and publish a guide to finding where your CC-licensed work was used online, e.g. via reverse image search. (Insights addressed: 4)

3) Button for contact

Prototype an easy way for a user to get in touch with a creator and/or vice versa that ties to a CC license or tool. This could be done in a number of ways, including a button that is chosen from a new CC chooser, a deed + platform solution that connects users to creators, or a separate “contact me” button. (Insights addressed: 4)

4) Archiving

Prototype a few concepts that provide creators with the choice of archiving a version of their works when CC licensing. This could be an archive we provide as a service, tied to a new chooser tool, a separate web page for preserving your work, and also in partnership with an organization like the Internet Archive. (Insights addressed: 7, 9)

5) Reward & Delight — infuse through all prototypes, esp #1

Use this as a framework for all prototypes we develop. In addition, prototype a small, fun idea that gives reward and delight to users, e.g. a graphic CC mascot overlaid to help users navigate the licensing process. (Insights addressed: All)

6) “Polaroid” watermark

Prototype a CC branded watermark that lives outside the image that can be added on download from CC search, as part of “no click attribution.” (Insights addressed: 3, 4)

7) No click attribution

Prototype a tool that removes all friction for users providing correct attribution. This could play out in a number of ways, including having attribution and related information attach upon download of an image (0 click attribution) in CC search, an attribution filter/plugin service that bulk links attribution, or a credit that is automatically added by a platform or related service. (Insights addressed: 3)

8) Narrow use case search

Prototype in CC search a way to search for specific materials to use for specific types of projects, starting with the most popular use cases, e.g. CC music for videos or podcasts. (Insights addressed: 6)

9) Obtain a unique ID to track your work

Prototype a CC unique ID registry that links to the CC catalog and provides information about each CC work through the ID, e.g. CC/12345 would display information such as author, number of shares, etc. (Insights addressed: 3, 4, 6)

What’s next

These nine interventions will be developed or prototyped over the next 3-6 months (pending alignment with CC’s overall product strategy given my new role). Ready prototypes, including those built related to CC Search, will be demo-ed and tested at the Mozilla Festival and Nonprofit Software Development Summit in October and November. Following the design phase, CC will reassess prototypes along user feedback and against new organizational objectives to decide which to phase into development. It’s important to note that some of these ideas might not work out, and might not solve the problems they seek to address. That’s part of the iterative process of human-centered design. Separately, CC will evaluate findings from usability research that did not make it to the design phase as part of its other organizational objectives.

The question of CC’s relevance to various user groups, particularly mainstream creators, is ongoing. We will bring forward a plan to engage more deeply in that work in the next phase of the initiative in 2019, and will engage the community in that discussion at the CC Global Summit in Lisbon next May.

Get involved

If there’s one thing you can do now, it’s to join the #cc-usability channel over at the Creative Commons Slack (https://slack-signup.creativecommons.org) and say — Hi! I’m interested in providing feedback on CC search and usability prototypes as you roll them out — or something to that effect. I’d just like to get to know you and where you’re coming from, like we got to know the 81 people we talked to earlier this year.

You can also follow me (@janedaily) on Twitter, where I’ll post updates and conferences I’ll be at.

If you’re a developer, or versed in the ways of developers, you can follow our progress on each prototype at CC’s public Github repos. We have one specifically for intervention #4 (Archiving) at https://github.com/creativecommons/cc-archive, and will be posting the rest as part of other repos at https://github.com/creativecommons.

The post Findings from the Discovery phase of CC usability appeared first on Creative Commons.

Big changes for CC Search beta: updates released today!

lundi 24 septembre 2018 à 18:06

Today, we’ve released a significant update to our working beta of the CC Search product. We launched the project in February 2017 to provide a new “front door” to the Commons with the ultimate goal to find and index all 1.4 billion+ CC licensed works on the web. Since then, our newly formed tech team – myself, Alden Page, Sophine Clachar, and Steven Bellamy – have been working to move this project toward its next iteration, which I am proud to share today.

More providers, better metadata

search-screenshot

This is a work in progress — it has great new features, and also has a few bugs, which we’re working on as we go (you can leave feedback here or file issues at Github). This iteration of CC Search integrates access to more than 10 million images across 13 content providers. The data was obtained by processing 36 months of web crawl data from the Common Crawl corpus (an open repository of web crawl data maintained by the Common Crawl Foundation).

The full list of providers:

Provider Domain # CC Licensed Works
Animal Diversity Web https://animaldiversity.org/ 14,839
Behance https://www.behance.net/ 5,245,785
Deviantart https://www.deviantart.com/ 206,506
Digitalt Museum https://digitaltmuseum.org/ 88,970
Encyclopedia of Life http://eol.org/ 547,488
Flickr https://www.flickr.com/ 426,214
Flora-On http://flora-on.pt/ 26,498
Geograph UK http://www.geograph.org.uk/ 1,018,560
IHA Holiday Ads http://www.iha.com/ 2,058,272
McCord Museum http://www.musee-mccord.qc.ca/en/ 108,800
The Metropolitan Museum of Art https://www.metmuseum.org/ 96,260
Museums Victoria https://collections.museumvictoria.com.au/ 64,719
Science Museum – UK https://www.sciencemuseum.org.uk/ 14,280

In addition, the new release contains several new features, including AI image tags generated from our collaborator, Clarifai. Clarifai is a best in class image classification software that provides tagging support and visual recognition. Clarifai’s API was integrated in the process-flow as a means to automatically generate tags for the new and existing images. This means that CC search has machine generated tags, user-defined tags, and platform-defined tags that were obtained from the web crawl data. Collectively, these will enhance the user’s search experience and improve the quality of the results. Currently, 10.3 million images have their respective Clarifai tags and the outstanding images will be integrated on an ongoing basis. Thank you to Clarifai for their support.

clarifai

A New Look


gif-searchThe new design allows users to search by category, see popular images, and search more accurately across a wide range of content.

Users can also now share content and create public lists of images without an account using an anonymous authentication scheme. Shares.cc is a new a link shortening system that makes it easy to share cool stuff you find on our platform to social media – users can share both images and lists, no login required. In addition, the new platform provides the ability to filter by provider, license, creator, tag (including those generated by Clarifai), or title.

(Please note: If you made private lists in the previous system, they will not carry over to this release. We’re sorry for any inconvenience this may have caused. If there is a list you would like us to recover, please email us at info@creativecommons.org.)

With gratitude

CC Search is made possible by a number of institutional and individual sponsors. Specifically, we would like to thank Arcadia – a charitable fund of Lisbet Rausing and Peter Baldwin, Mozilla, and the Brin Wojcicki Foundation for their support. With the generous support of our funders, Creative Commons is able to significantly advance its work in pursuit of a more open and sharing world that illuminates the Commons and recognizes the major potential of transformative human knowledge.

Full release notes available here.

 

The post Big changes for CC Search beta: updates released today! appeared first on Creative Commons.

Traditional Knowledge and the Commons: The Open Movement, Listening, and Learning

mardi 18 septembre 2018 à 18:14

CC licenses and public domain tools help individuals, organisations, and public institutions better disseminate digital resources and data, breaking down the typical barriers associated with traditional “all rights reserved” copyright. At the same time, CC licenses can’t do everything for everyone. First, the licenses operate in the sphere of copyright and similar rights. They do not attempt to license, say, personality rights, trademark, or patent rights. Also, the CC community recognizes that voluntary licensing schemes will never be a comprehensive solution for access to and reuse of knowledge and creativity around the world. This is one reason why CC works on international copyright reform issues, including the protection and expansion of user rights.

Another dimension of openness that could be better understood from the perspective of the “open” community is the sharing of cultural works related to indigenous communities. This has been talked about with terms such as “traditional knowledge”. Traditional knowledge consists of a wide range of skills, cultural works, and practices that have been sustained and developed over generations by indigenous communities around the world. These communities hold entitlement over this knowledge as well as responsibility for the preservation of their knowledge, but haven’t always had the autonomy to decide what can be done with their knowledge. International and national instruments have attempted to codify the value of traditional knowledge and rights of indigenous peoples, but the place of such knowledge within conventional intellectual property structures remains  deeply contested and uncertain.

These issues and more were brought up at the 2018 Creative Commons Global Summit as well, and has since started an important conversation within the CC community. I’m an attorney and doctoral candidate at UC-Berkeley Law, and over the summer I worked as a research fellow for Creative Commons to conduct an investigation into the current issues regarding traditional knowledge and its intersection with the open movement. A draft of the paper is complete, and we welcome your thoughts and suggestions to it.

In addition, we’ll be hosting a session on the topic on Thursday, September 27 at 3:00p at the 5th Global Congress on Intellectual Property and the Public Interest in Washington, D.C.

The tension between traditional knowledge protection and IP frameworks is exacerbated by digital technologies that have made the creation, dissemination, appropriation and remixing of knowledge and cultural artifacts easier than ever before. Indigenous communities’ preservation efforts and control over traditional knowledge sometimes also seem to conflict with the ‘open’ ecosystem, which consists of organizations, communities, and individuals supporting open and free culture, open licensing and access to knowledge. This is because traditional knowledge is often perceived as being part of the public domain by default, when it is not. 

There is a colonial history of this perception. The doctrine of discovery, which was used to legitimize and expand colonization, held the assumption that indigenous peoples were “uncivilized,” and hence could not own property like European settlers. Therefore, the land and knowledge of indigenous peoples were seen as part of the commons, open for ‘discovery’ and appropriation. Another oft repeated concern that traditional community representatives have voiced at global venues like WIPO is the misuse and appropriation of their knowledge. Appropriation refers not just to taking something of value to a community, but also reaping economic benefit from it. For these reasons, the public domain may be perceived as detrimental to the interests of indigenous communities. It’s important to recognize this because it affects how these communities might perceive open and free culture movements.

Copyright law in particular is based on a number of assumptions that are sometimes at odds with the protection of indigenous knowledge. For instance, sometimes it can be difficult to identify an author of a cultural work because “ownership” might vest in a community, is sometimes continually being invented, or might be passed from generation to generation. The categories of copyright law may not encompass the kinds of expressions found in traditional knowledge. For example, a dance could be manifested in several ways and may have a sequential unique style over several performances. One sequence might be removed and placed in a western song or performance. Not only would there be no protection for this disparate piece, any social or spiritual meaning that might be attached to that dance would also be lost. Furthermore, some traditions are conveyed and preserved orally, and this might not be ‘fixed’ in a tangible form to receive conventional copyright protection.

This perceived disconnect with copyright law in particular puts Creative Commons in a challenging position with regards to indigenous knowledge. On the one hand, Creative Commons strives to make knowledge and information as widely and freely accessible as possible. It seeks to empower individuals who want to define the terms of access to their works. On the other hand, Creative Commons must grapple with ownership structures of traditional knowledge, its position within copyright law, and the terms of access of different kinds of traditional knowledge online. The CC licenses were never meant to be applied to content that is not meant to be shared broadly — so to the extent such content is not intended to be shared broadly or if open licenses do not adequately meet the needs of these communities for reasons described above, then it makes sense not to expect acceptance or use of open licenses as currently available.

Despite these challenges, digital technologies also represent an opportunity to help resolve some of the tensions between IP structures and traditional knowledge and have been used by indigenous communities. Projects like Mukurtu and Local Contexts help preserve and label traditional works while giving indigenous communities autonomy to set the terms for sharing. Local Contexts also provides guidance to indigenous communities about controlling access and preservation of their knowledge. There are flexibilities within CC licenses that could be used in empowering ways by communities that want to make their works open. The conversation needs to involve more communities, policymakers and scholars and the Creative Commons team is exploring the possibilities of working with other projects and involving indigenous communities more closely to understand the role CC licenses could play in the protection and dissemination of traditional knowledge.

The post Traditional Knowledge and the Commons: The Open Movement, Listening, and Learning appeared first on Creative Commons.

With the European Parliament vote on the copyright directive, the internet lost – for now

jeudi 13 septembre 2018 à 00:45
© European Union 2018 – European Parliament, CC BY-NC-ND 4.0

Today the European Parliament voted 438-226 (with 39 abstentions) to approve drastic changes to copyright law that, if ultimately enacted, would negatively affect creativity, freedom of expression, research, and sharing across the EU.

The Parliament voted in favor of almost all provisions that extend more rights to the establishment copyright industries while failing to protect users and new creators online.

The Parliament voted in favor of Article 13, which will essentially force online platforms to install expensive content filters to police user uploads and remove content if there’s any whiff of unauthorized sharing of copyrighted materials. The rule covers all types of content, from music to video to images. If platforms don’t take action, they assume liability for what their uses publish online. Upload filters will limit freedom of expression, as the technologies can’t tell the difference between copyright infringement and permitted uses of copyrighted works, such as memes shared as parody, or the incidental capture of an advertisement in the background of a selfie.

They approved Article 11, which provides extra copyright-like rights to press publishers. Article 11 would force news aggregators to pay publishers for linking to their stories. The rule covers links and snippet over a single word. The Parliament’s vote also included giveaways to other groups, such as a new right for sporting event producers to lock down the sharing of fan photography and short videos at sporting events.

The Parliament refused to make much needed changes to the text that would help ensure that Europe can remain a relevant player for research and innovation. It approved only a limited copyright exception for text and data mining that restricts its use only for approved non-profit research organisations, instead of providing a blanket exception supported by libraries, research organisations, and the EU startup community that would make “the right to read is the right to mine.” As a result, investment and innovation in this space will move to outside of Europe where there’s a more conducive legal environment for text and data mining, such as the United States.

Not only does the plan approved by the Parliament fail to produce benefits for its intended frame, the digital single market, it also does almost nothing to protect user rights, improve the ability to share remixes and other user-generated content (UGC), or protect the public domain. The commonsense amendments in support of UGC, freedom of panorama, and calling for support of the public domain were all voted down.

Ryan Merkley, CEO of Creative Commons, appeared on BBC Radio this afternoon for an interview on the copyright directive vote. He reiterated that artists should be able to receive fair and appropriate compensation for their work, and that Creative Commons was formed in order to provide alternative choices for creators in how they share creativity online. But he said that most of the provisions passed in today’s EU Parliament vote only benefited major rights holders like TV networks or music labels:

If you’re a regular person or an independent artist who needs the internet for your every day life or for work or for fun, if you’re somebody who reads articles online or makes your own music or has an idea for a startup, or you’re a scientist who wants to cure a disease, you lose in this proposal. The EU is a less good place to make your art, to make your music, or to drive innovation or discovery.

What’s next?

Now the Parliament enters into closed-door three-way negotiations with the Council of the European Union (the EU Member State governments) and the European Commission (the EU executive body which proposed the original text of the copyright directive). These three bodies will work to reconcile their versions of the directive text, and the final text will again be voted on in the European Parliament probably early in 2019.

The European Parliament was given the chance to fix copyright for 500 million Europeans, and signal to the world that progressive changes to law can empower new creators and champion creativity and the open web. Instead, they chose to side with the most powerful corporate rights holders whose sole objective is to minimize the impact brought about by digital technologies and the internet on their legacy business models.

The fight for the future of the internet is far from over. While today’s Parliament vote was a major setback, it’s up to all of us to continue to organize and advocate for the free and open web we want and need, in the EU and beyond.

The post With the European Parliament vote on the copyright directive, the internet lost – for now appeared first on Creative Commons.